• While entering the hotel, guests do not need to wear a mask. We recommend disinfection of hands, as well as to follow the marks for 2-meter distance.
• Masks and gloves are available on demand.
• The members of the same group can stay close.
• Guests are kindly requested to announce their check-in time, to ensure we are prepared for their arrival.
• The reception desk is regularly sanitized, especially touching points (check-in/check-out).
• Self-parking: for safety reasons, it is recommended that all cars are self-parked by the guest (guided by employees from the Front Desk), before arriving to the Front Desk.
• Frequency of sanitation follows the rise of occupancy.
• Luggage carts are sanitized after every use.

• Every room undergoes intensive cleaning and sanitization after guest departure.
• Increased maintenance of AC units and fresh air systems, as well as additional disinfection of filters.
• White linen and towels are being washed at 70 degrees at all times.
• All linen is sterilized as per the guidelines provided by the Institute for Public Health of Montenegro.
• Entry to the guest rooms by Housekeeping and/or Engineering employees will be undertaken when the guest is not in the room. The room will be fully sanitized afterwards.
• All services such as room service, room amenities, and laundry are specially packaged and delivered at your door to avoid contact.

• The Living Room Lounge & Dining (with the Parlour) requires no prior reservation.
• The Dining Room and regular buffets are open.
• If you wish breakfast in the room, please contact front office team.
• In-room dining from 7am to 11pm, whereas the food is delivered to the door of the room and service staff will not enter for the safety reasons.
• Our kitchen is HACCP certified.
• All dishes are fully prepared in the kitchen following the highest food safety standards.
• QR Code for menu and contactless payment options are available.

• Floor plans are no longer revised and table set-ups are no longer adjusted to ensure a minimum of 2-meter distance, according to currrent H&S measures.
• Groups of people allowed at individual tables.
• Disinfection of tables and all equipment before and after usage.
• No maximum capacity limitations.

• All precautionary measures are in place for guest safety in the Fitness areas in accordance with directives from the Institute for Public Health of Montenegro.
• Disinfection of hands at the entrance and exit is available.
• Employees are not obliged to wear masks.
• Disinfecting hands after each contact with payment cards, money, as well as contact with guests is recommended.
• Working surfaces, gym devices and fitness contents are disinfected after each use.
• Floors and handles are disinfected frequently during the day.

• All precautionary measures are in place for guest safety in the Spa areas in accordance with directives from the Institute for Public Health of Montenegro.
• Disinfection of hands at the entrance and exit is available.
• Employees and guests are not obliged to wear masks.
• Spa & Wellness working surfaces and contents are disinfected after each use.

For further latest updates, please continue to check our website or social media. We will constantly update our policies and procedures to reflect the guidelines issued by the Montenegrin government and/or the Institute for Public Health of Montenegro.

We are grateful for your trust and are looking forward to seeing you soon at CUE Podgorica.

Best Regards,

Slavica Stojkovic

General Manager